Standard maintenance

The ESPRIT Maintenance Contract is a support program for customers with a new license or active contract that provides technical support and access to updates. This means keeping the software on the current, supported release.

The contract provides access to the latest CAM technology, educational resources, product support, and support from Hexagon/ESPRIT teams and resellers. Depending on the contract, it may also include post-processor support and training.

Key benefits include continued operation on a supported version, faster issue resolution, and reduced risk of production downtime. Updates help maintain compatibility with new systems, CAD, and IT infrastructure.

Yes—your contract covers updates to the next year's release as long as your license is under active maintenance. Newer versions of ESPRIT require active SMC for installation and use.

An active contract reduces the risk of working with an outdated version and ensures access to patches, new features, and improved compatibility with CAD and IT systems. This is especially important when the production environment requires frequent updates.

It's intended for users who have a new license or active contract and want to maintain support and access to updates. It's a solution for companies concerned about product stability and compatibility.

Without an active contract, the user loses access to new software versions and some technical support. The system remains on the latest available version, and new releases require an active SMC.