Privacy Policy for the Website – www.abplanalp.lv

SIA "Abplanalp Baltic" (Registration No: 40103668492, Legal address: Katlakalna iela 9A, Riga, LV-1073, Email: office@abplanalp.lv, Phone: +371 26423211), hereinafter referred to as Abplanalp Baltic, as the Personal Data Controller, prioritizes the privacy and protection of personal data. This Privacy Policy outlines the purposes, rules, and rights regarding the processing of personal data, including data processed via the Abplanalp Baltic online store.

1. Definitions

  1. 1.1. Personal Data: Any information relating to an identified or identifiable natural person (Data Subject).
  2. 1.2. Processing: Any operation performed on personal data, whether automated or manual (collection, storage, modification, erasure, etc.).
  3. 1.3. Controller: The entity that determines the purposes and means of processing.
  4. 1.4. Processor: The entity that processes data on behalf of the Controller.
  5. 1.5. Third Party: Any natural or legal person, public authority, or agency other than the data subject or controller.
  6. 1.6. Personal Data Breach: A breach of security leading to the accidental or unlawful destruction, loss, alteration, or unauthorized disclosure of personal data.
  7. 1.7. Data Subject: The individual whose data is being processed (e.g., a customer).

2. Principles

  1. 2.1. Lawfulness, Fairness, and Transparency: Processing is conducted legally and transparently.
  2. 2.2. Purpose Limitation: Data is collected for specified, explicit, and legitimate purposes.
  3. 2.3. Data Minimization: Data collection is limited to what is necessary for the intended purpose.
  4. 2.4. Accuracy: Data must be accurate and kept up to date.
  5. 2.5. Storage Limitation: Data is kept only as long as necessary to achieve the intended purpose.
  6. 2.6. Integrity and Confidentiality: Processing ensures appropriate security using technical and organizational measures.

3. Security

  1. 3.1. We implement organizational, physical, and IT security methods to protect data.
  2. 3.2. Abplanalp Baltic may use authorized Processors who must comply with this policy and applicable laws.

4. Categories of Personal Data

  1. 4.1. Data is processed based on the subject's consent.
  2. 4.2. Categories include:
    • Personal Data: Name, surname, personal identity number, job title.
    • Contact Info: Email, phone, postal address.
    • Internet Data: Session data, cookies, IP addresses, demographic/interest reports.
    • Image Data: Video surveillance at delivery points and premises.
  3. 4.4. Abplanalp Baltic acts as the Controller and ensures strictly limited disclosure.
  4. 4.5. Authorized personnel have access only as required for processing.

5. Purposes of Processing

  1. 5.1. To fulfill contracts, send commercial communications (with consent), or comply with legal obligations.
  2. 5.2. Specific purposes:
    • Identification and authentication.
    • Registration as a regular customer / account creation.
    • Marketing and communication.
    • Order processing and delivery.
    • Invoicing, payments, and credit terms.
    • Warranty services and product recalls.
    • Website improvements and anonymous statistics.
    • Crime prevention and security (video surveillance).

6. Third Parties and Processors

  1. 6.1. Data is shared with third parties (hosting, marketing, feedback) only for specific purposes and with consent.
  2. 6.2. We only partner with entities that ensure sufficient data protection measures.

7. Processing Data of Minors

  1. 7.1. We avoid processing data of minors where possible. If necessary, processing requires the consent of a legal guardian.

8. Data Subject Rights

  1. 8.1. Right to request erasure (right to be forgotten) or correction of data.
  2. 8.2. Right to access personal data held by the company.
  3. 8.3. Right to restrict processing.
  4. 8.4. Right to lodge a complaint with the Data State Inspectorate.

9. Data Retention

  1. 9.1. Data is stored only as long as necessary for the purpose or as required by law.
  2. 9.2. Data without a legal basis or purpose for retention is permanently deleted.

10. Use of Cookies

  1. 10.1. Cookies are used for statistics and technical functionality. Users can manage cookie preferences in their browser.
  2. 10.2. Strictly necessary cookies are used for website functionality and do not require prior consent.
  3. 10.3. Blocking necessary cookies may limit website availability and performance.

11. Amendments

  1. 11.1. Abplanalp Baltic reserves the right to amend this policy unilaterally. Current version effective as of February 5, 2021.

12. Contact Information

  1. 12.1. For all inquiries: SIA "Abplanalp Baltic", Katlakalna iela 9A, Riga, office@abplanalp.lv, Tel: +371 26423211.
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