Professional maintenance

SKU: Zw3dKonsProf
Maintenance Contract for customers purchasing a new license or with a current maintenance contract. Provides technical support and updates to the next release version.

Product description

Maintenance Contract for customers purchasing a new license or with a current maintenance contract. Provides technical support and updates to the next release version.

Technical Parameters

SKU: Zw3dKonsProf

FAQ

What is a maintenance contract?
The ESPRIT Maintenance Contract is a support program for customers with a new license or active contract that provides technical support and access to updates. This means keeping the software on the current, supported release.
What does it include?
The contract includes access to the latest CAM technology, educational resources, technical support, and support from Hexagon/ESPRIT resellers and teams. Depending on the contract, it may also include post-processor support and training.
What are the benefits?
Key benefits include continued operation on a supported version, faster issue resolution, and reduced risk of downtime. Updates help maintain compatibility with new systems and IT environments.
Does the contract provide an upgrade to the next year version?
Yes, an active contract provides upgrades to the next year's release. Newer ESPRIT releases require an active SMC to install and use.
Why is it worth keeping your contract active?
An active contract provides access to patches, new features, and improved compatibility with CAD, operating systems, and IT infrastructure. It also reduces the risk of working with an outdated version of the software.
Who is it intended for?
It's intended for users with a new license or active contract who want to maintain support and access to updates. It's a solution for companies concerned about production stability and ongoing system compatibility.
What happens without an active contract?
Without an active contract, you may lose access to new software releases, limiting your ability to take advantage of new features and system requirements. Active SMC is required for newer versions of ESPRIT.

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